Last updated October 23, 2026

Privacy, terms & refunds

global.yeolimbeauty.com is run by YEOLIM Co., Ltd., Republic of Korea ("yeolim", "we"). Contact: contact@yeolimbeauty.com.

Privacy policy

What we collect

• Orders: your name, shipping address, email and phone number, and what you bought. Payments are handled by PayPal (or Amazon, if you buy there). We never see or store your full card number.
• Email sign-up: your email address, the country your connection comes from, and when you confirmed.
• Your cart: items, country and welcome code are kept in your own browser so your cart is still there when you come back. We don't use advertising cookies on this site.

How we use it

To process, ship and support your order; to send the emails you signed up for (you can unsubscribe any time); to prevent fraud; and to meet legal and tax obligations. We don't sell or rent your personal information.

Who we share it with

Only what each needs to do its job: PayPal (payment), Amazon (US orders are shipped from Amazon's US warehouses), Korea Post (orders outside the US), Cloudflare (website hosting and our order database) and Google Workspace (our email). Your data may be processed in Korea, the United States and other countries where these providers operate.

How long we keep it

Order records for as long as tax and accounting law requires (generally 5 years). Email sign-ups until you unsubscribe or ask us to delete them.

Your choices and rights

You can ask to see, correct or delete your personal information, or object to how we use it, by emailing contact@yeolimbeauty.com with the subject "Privacy request". We reply within 30 days. Depending on where you live (for example the EU, UK or California), you may have further rights, including complaining to your local data protection authority. We do not sell or share personal information for cross-context behavioral advertising.

This site is not intended for children under 16.

Terms of sale

• Prices are in US dollars. Shipping is shown in your cart before you pay. Welcome codes are one per person, apply to products only and can't be combined.
• Your order is confirmed when payment is completed. If an item turns out to be unavailable, we refund it in full.
• Who can order: you must be the age of majority where you live, or have a parent or guardian's consent. We may refuse, limit or cancel orders, including orders that appear to be placed by resellers or distributors, and we'll refund you in full if we do.
• Shipping: US orders ship from inside the US; other orders ship from Korea with tracking. Import duties and taxes outside the US, if any, are paid by the recipient. See Shipping & returns.
• Using the products: for external use only. Patch-test new products, avoid the eye area and stop use if irritation occurs. Product results vary from person to person.
• Liability: to the extent the law allows, our liability for an order is limited to the amount you paid for it. Nothing here limits rights you have under consumer law where you live.
• Law: these terms are governed by the laws of the Republic of Korea, without affecting mandatory consumer protections in your country.

Refund policy

Damaged, defective or wrong items (all countries)

Please check your order when it arrives. If something is damaged, defective or wrong, email contact@yeolimbeauty.com within 30 days of delivery with your order number and photos of the product, the expiry date and LOT code (on the bottom), and the packaging and shipping label with the tracking number. We'll cover the return shipping and refund you in full to your original payment method.

Change-of-mind returns (US orders only)

• Returns are accepted within 30 days of delivery for unused items in their original condition and packaging, including any free gifts.
• Email contact@yeolimbeauty.com first with the reason for the return and the photos listed above. We reply within 1–2 business days. Returns sent without our approval can't be accepted.
• Return costs: a return label fee is deducted from your refund ($6.99 for the continental US, $18 for Alaska and Hawaii). If your order qualified for free shipping, the original shipping cost is also deducted. If you paid for shipping, that fee isn't refundable. Partial returns follow the same fees.
• We can't accept items damaged during return shipping, or products bought from unauthorized sellers.

Good to know

• We don't offer exchanges. To get a different item, return the original and place a new order.
• Refunds go to your original payment method after we receive and inspect the return. Timing after that depends on your bank or PayPal.
• Orders placed on Amazon follow Amazon's return policy.